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Course Description

This course focuses on Lean and Six Sigma problem solving concepts (process skill improvement). Overall Lean and Six Sigma concepts and principles will be reviewed to provide the knowledge and foundation the organization needs for future Lean and Six Sigma activities focuses on process improvement and waste elimination. Upon successful completion of the course, students will be Lean and Six Sigma Yellow Belt certified.

Course Outline

This course focuses on business process improvement utilizing Lean and Six Sigma methodology throughout each phase of the Define, Measure, Analyze, Improve, and Control  (DMAIC) model. The 10 step model includes:
  1. Voice of the Customer
  2. Goal Setting and Project Alignment
  3. Team Formation
  4. Process Overview
  5. Data Collection
  6. Establishing Baseline Metrics
  7. Identifying and Prioritizing Problems
  8. Implementing Optimum Solutions
  9. Piloting and Control Plans
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