Loading...

Course Description

Each generation brings its own experience, approach and personal perspective to the workplace. While this can create a dynamic and exciting environment, it can also contribute to frustration and misconception. This course will focus on different techniques that can be used by managers to understand the common ground between those different generations in the workplace. Additionally, we will also discus how to manage conflict between generations and how to leverage generational gaps in a way that is beneficial for business. 

Course Outline

  • Understand the history behind generation gaps
  • Know who Traditionalists are
  • Know who Baby Boomers are
  • Know who Generation Xs are
  • Know who Generation Ys are
  • Know who Generation Zs are
  • Understand the differences between each generation
  • Find common ground among the generations
  • Understand conflict management
  • Leverage the benefits of generation gaps at work
Loading...
Thank you for your interest in this course. Unfortunately, the course you have selected is currently not open for enrollment. Please complete a Course Inquiry so that we may promptly notify you when enrollment opens.
Required fields are indicated by .